Double Room
- 1 King-size bed,1 Double bed
- Garden view
- Shower
- Heating
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
Eden Westlake Hotel
A 3-star stay in Hanoi's Tay Ho district, close to West Lake and a short drive from Noi Bai International Airport.
- Airport shuttle available (paid)
- Free Wi-Fi in all rooms
- On-site parking (free)
- Bicycle rentals for exploring the area
7.7
Very good
255 reviews
Booking.com 7.7 · 255 reviews
About
Eden Westlake Hotel
Eden Westlake Hotel sits in the Tay Ho district of Hanoi, a quiet residential area known for its lakefront ambiance. The hotel offers straightforward 3-star comfort with a range of practical amenities, including a paid airport shuttle, free on-site parking, and bicycle rentals for guests who want to explore the city at their own pace.
The property features rooms with air conditioning, heating, and some with garden or lake views. Guests can make use of the shared kitchen, BBQ facilities, and a sun terrace, while the on-site coffee shop and snack bar cover refreshments. The hotel also provides luggage storage and a 24-hour reception for convenience.
- Non-smoking rooms
- Parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
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Strengths
4 reasons to book- Tay Ho location near West Lake — Guests consistently praised the hotel's setting in Tay Ho, a quiet district right by West Lake, with many restaurants and cafes within walking distance. It offers a calm base away from the city center's bustle.
- Helpful, attentive staff — Multiple reviews mention the staff's kindness and willingness to assist, from helping with keys to storing luggage after checkout. The staff rating of 8.4 is the property's highest.
- Free on-site parking — The hotel offers parking on-site at no extra charge, a practical advantage in a city where parking can be scarce.
- Well-equipped rooms — Rooms come with air conditioning, heating, and amenities like electric kettles and fridges. Some rooms offer garden or lake views, and beds include king-size options.
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Worth weighing
4 to weigh- Service and value scores trail the overall rating — While the staff are praised in reviews, the Service (7.3) and Value (7.4) categories are the lowest rated, suggesting some guests find inconsistencies in service or feel the price isn't always matched by the experience.
- Mixed cleaning feedback — One reviewer noted that the balcony and washroom weren't cleaned properly, despite the room being otherwise comfortable. This points to possible housekeeping inconsistencies.
- Small, dated property — The hotel is a small 3-star property, which may not suit travelers expecting larger common areas or modern facilities. The listing includes older touches like parquet floors.
- Airport shuttle is paid — The airport shuttle is not complimentary, and the hotel is 25 km from Noi Bai International Airport, so guests should budget for transfer costs.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Quadruple Room
- Sleeping arrangements for 4 persons
- Garden view
- Shower
- Heating
- Balcony
Deluxe Double Room
- 1 Queen-size bed,1 King-size bed,2 Single beds
- Shower
- Heating
- Air conditioning
Studio
- 1 King-size bed
- Lake view
- Shower
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- 24-hour reception
- VIP check-in/out
- Express check-in/out
- 24-hour security
- Luggage storage
- Key card access
- Key access
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Electric vehicle charging station
- No pets allowed
Room
- Air conditioning
- Heating
- Mini-bar
- Flat-screen TV
- Free toiletries
- Ironing facilities
- Electric kettle
- Dining table
- Parquet floor
- Washing machine
- Dryer
- Cookware/Kitchen utensils
Food & Drink
- Coffee shop
- Snack bar
- Bar/Lounge area
- BBQ facilities
- Shared kitchen
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Meeting/Banquet facilities
Recreation
- Cycling
- Fishing
- Beach umbrellas
- Sun terrace
- Garden area
- Terrace
- Leisure/TV room
- Playpen
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.7/10 from 255 reviews
Booking.com · 7.7 · 255 reviews
7.7Verified guest“The staff were exceedingly pleasant and even guided me to find my keys at the reception. The location was fantastic, with easy access to supermarkets and shops, and just 3 km from The Great Barn.”
7.7Verified guest“The room came with modern conveniences like an electric kettle, a fridge, and a washing machine. The location was good and impressive, very close to a Buddhist temple.”
7.7Verified guest“A comfortable and well-placed spot, convenient for reaching other notable landmarks in Hanoi.”
7.7Verified guest“I'd happily return on my next trip – no complaints at all. The property is clean, rooms are well-equipped, the bed is comfortable, and the staff are extremely helpful and considerate. The location is ideal, close to many great restaurants and West Lake, and Tay Ho district is well worth exploring.”
7.7Verified guest“The location was excellent and convenient in the city center, near the lake and all the coffee shops, restaurants, and a vintage-style museum.”
7.7Verified guest“The room was nicely decorated with air conditioning, a private bathroom, a hairdryer, a bidet, and bath sheets.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
West Lake: The hotel is right next to West Lake, Hanoi's largest lake. It's a popular spot for walking, cycling, and enjoying lakeside cafes and restaurants.
Tay Ho District: Known for its expat community, Tay Ho offers a mix of local eateries, international restaurants, and boutique shops, all within a relaxed, residential atmosphere.
The Great Barn: A landmark located roughly 3 km from the hotel, as mentioned by a guest, offering another point of interest in the area.
So 5, Ngo 8 Tu Hoa, Tay Ho, Ha Noi, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 11 rooms
06 — Questions
Frequently asked
Does the hotel offer airport shuttle service?
Yes, the hotel provides a paid airport shuttle to Noi Bai International Airport, which is 25 km away.
Is parking available at the hotel?
Yes, the hotel has on-site parking, and according to guest reviews it is free.
What are the check-in and check-out times?
Check-in is from 14:00 until 23:59, and check-out is until 12:00.
Are pets allowed at the property?
No, pets are not allowed at Eden Westlake Hotel.
Do the rooms have air conditioning?
Yes, all room types include air conditioning and heating.
Does the hotel provide bicycle rental?
Yes, the hotel offers bicycles for rent, making it easy to explore the West Lake area.
The bottom line
Eden Westlake Hotel is a solid, no‑frills choice for travelers who value a quiet, well‑located base in Hanoi's Tay Ho district. It offers genuine comforts—free parking, helpful staff, and decent rooms—but don't expect luxury or perfect consistency.
7.7A dependable 3‑star option for exploring Tay Ho and West Lake.
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